Product manual · Updated September 2026
Use your home’s memory.
Potomac Lux turns a property into a living record: what the home is, what has happened, what matters now, and what comes next. This guide shows where each meaningful homeowner action lives.
36 documented homeowner actions. Admin and internal operations are intentionally excluded.

Ten-minute quick start
Do only enough to make the next visit useful.
- 01
Start with the address.
Confirm the property, create an account, and save the home.
- 02
Open the Home Record.
Add one important system—often HVAC, roof, water heater, or electrical.
- 03
Attach one piece of evidence.
A model number, photo, receipt, warranty, or service invoice is enough.
- 04
Check My Next Steps.
Use the home’s context to decide what deserves attention and what can wait.
The operating model
Four destinations answer four different questions.
Home Overview
Where am I, and what is active?
My Next Steps
What deserves a decision now?
Home Record
What do we know about the property?
Timeline & completed work
What happened, when, and with what evidence?
Complete homeowner action index
What you can do, when to do it, and where to begin
01
Begin with the property
Start with a real home, preserve only what you choose, and return to the right property later.
Discover a home by address
- What it does
- Looks for available property context before you build a record.
- Use it when
- When you are starting with Potomac Lux for the first time.
- Start here
- Start Your Home Record → address discovery
Review preliminary property context
- What it does
- Lets you confirm that the discovered home is the one you intend to organize.
- Use it when
- Before creating an account or saving the home.
- Start here
- Discovery results
Create your account
- What it does
- Saves your progress and gives the Home Record an owner.
- Use it when
- When the discovered home is correct and you want to continue.
- Start here
- Discovery → Create account
Sign in
- What it does
- Returns you to homes and records already connected to your account.
- Use it when
- Whenever you come back on a new or signed-out browser.
- Start here
- Sign in
Choose or switch homes
- What it does
- Changes the active home without mixing one property’s information with another.
- Use it when
- When your account includes more than one home.
- Start here
- Home selector / Choose Your Home
Add another home
- What it does
- Starts a separate record for another property.
- Use it when
- After a move, a second-home purchase, or when managing more than one residence.
- Start here
- Profile → Add a home
02
Understand what matters now
Use the overview and Next Steps to move from scattered facts to a calmer decision.
Open Home Overview
- What it does
- Brings the active home, current context, and primary destinations into one starting view.
- Use it when
- At the beginning of a check-in.
- Start here
- Home
Read the home’s current context
- What it does
- Surfaces what is known and where attention may be useful.
- Use it when
- Before opening a record item or starting work.
- Start here
- Home Overview
Open My Next Steps
- What it does
- Collects recommended or active items that deserve a decision.
- Use it when
- When you want to know what to look at next.
- Start here
- Home Overview → My Next Steps
Open a recommended item
- What it does
- Moves from a summary into the system, record item, or decision behind it.
- Use it when
- When a Next Step needs more context.
- Start here
- My Next Steps → select an item
Ask Potomac Lux for guidance
- What it does
- Sends context about a concern when the right next move is not obvious.
- Use it when
- When information alone is not enough to decide.
- Start here
- My Next Steps → Ask for guidance
03
Build the Home Record
Attach facts and evidence to the part of the home they describe so they remain useful later.
Open the Home Record
- What it does
- Shows the organized account of the home’s systems, structures, and supporting details.
- Use it when
- When you need to find, add, or verify home information.
- Start here
- Home Overview → View My Home Record
Browse record categories
- What it does
- Groups equipment and home areas into familiar categories.
- Use it when
- When you know the kind of item but not its exact record.
- Start here
- Home Record
Add a system
- What it does
- Creates a place for equipment such as HVAC, plumbing, electrical, or appliances.
- Use it when
- When an important system is missing from the record.
- Start here
- Home Record → Manage systems
Add a structure or area
- What it does
- Creates a record for a physical part of the property.
- Use it when
- When an area needs its own details or history.
- Start here
- Home Record → Manage systems and structures
Open a system or structure
- What it does
- Shows the details, evidence, and actions tied to that part of the home.
- Use it when
- When researching a repair, replacement, or past event.
- Start here
- Home Record → select an item
Review or update details
- What it does
- Records the facts you know and leaves uncertain fields to be completed later.
- Use it when
- After learning a model, age, condition, or other useful detail.
- Start here
- System or structure → Review / Update
Continue a guided review
- What it does
- Walks through record categories without requiring the whole home to be completed at once.
- Use it when
- When you want a structured way to fill gaps.
- Start here
- Home Record → Review My Home
04
Preserve evidence and history
Keep proof close to the system or work it explains instead of losing it in an inbox or camera roll.
Add photos
- What it does
- Preserves visual context for a system, condition, or completed change.
- Use it when
- Before work, during an inspection, or after completion.
- Start here
- System or structure detail → Photos
Set a cover photo
- What it does
- Chooses the image that best identifies the home or record item at a glance.
- Use it when
- After adding several useful photos.
- Start here
- Photo gallery → Set as cover
Add or view a manual
- What it does
- Keeps operating instructions with the equipment they belong to.
- Use it when
- After an installation or when troubleshooting.
- Start here
- System detail → Documents
Add a warranty
- What it does
- Preserves coverage evidence with the relevant system.
- Use it when
- At purchase or installation, before paperwork disappears.
- Start here
- System detail → Documents
Add a receipt
- What it does
- Connects cost and purchase evidence to the item or work.
- Use it when
- After buying equipment, materials, or service.
- Start here
- System detail → Documents
Add a service record or other document
- What it does
- Keeps invoices, reports, and supporting files in context.
- Use it when
- After maintenance, inspection, repair, or replacement.
- Start here
- System detail → Documents
Review chronological activity
- What it does
- Uses dated events and completed work to understand what happened and when.
- Use it when
- Before a new decision or when reconstructing prior work.
- Start here
- Home Timeline / recent activity
Record a new observation
- What it does
- Adds current context without waiting for a full home review.
- Use it when
- When something changes or you notice a condition worth preserving.
- Start here
- Home → Update Home
05
Carry work through to completion
Let a question become a request, a project, and eventually part of the home’s durable history.
Request help or project guidance
- What it does
- Shares the issue, urgency, and useful context with Potomac Lux.
- Use it when
- When a concern may need interpretation, coordination, or professional work.
- Start here
- Ask for guidance / Concierge request
Confirm the request was received
- What it does
- Provides a clear handoff after the request is submitted.
- Use it when
- Immediately after sending a request.
- Start here
- Request confirmation
Follow an active request
- What it does
- Keeps current status visible while work is being coordinated.
- Use it when
- Between the first request and completion.
- Start here
- Home Overview → active request status
Review project context
- What it does
- Keeps scope, evidence, provider activity, and decisions associated with the home.
- Use it when
- While planning or following work.
- Start here
- Project / request detail
Return completed work to the record
- What it does
- Preserves the outcome so the next repair or homeowner starts with more context.
- Use it when
- At closeout, after documents and final details are available.
- Start here
- Completed work / Home Timeline
06
Manage the home and your account
Keep property identity, access, and account choices under homeowner control.
Edit the Home Profile
- What it does
- Updates the home’s nickname and core identifying details.
- Use it when
- When a label or property detail needs correction.
- Start here
- Home Settings → Home Profile
Manage home features
- What it does
- Keeps notable property features aligned with the actual home.
- Use it when
- After discovery or a material change.
- Start here
- Home Settings → Home Features
Share the home
- What it does
- Provides another person appropriate access to the home’s information.
- Use it when
- When a household member or collaborator needs continuity.
- Start here
- Home Settings or Profile → Share This Home
Archive or remove a home
- What it does
- Takes an inactive property out of the everyday account view.
- Use it when
- After a move or when the home no longer belongs in the account.
- Start here
- Home Settings / Profile
Manage profile and sign out
- What it does
- Maintains account-level details and securely ends the session.
- Use it when
- When contact details change or you are finished on a shared device.
- Start here
- Profile
The first session
From an address to an organized record.
These screens are from the product. The sequence is intentionally gradual: find the home, choose to create an account, then review only the categories you are ready to document.


